Upgrade Flow
How the application handles organizations that have reached the free plan employee limit.
D Secure Authentication
How the application handles cards that require 3D Secure authentication during upgrade.
Declined Card
How the application handles a payment failure when the card is declined during upgrade.
Billing Overview
How the billing overview page displays the active subscription status, upcoming payment, and invoice history.
Already Subscribed
How the application handles navigating to the upgrade page when already on an active subscription.
Cancel Subscription
How to cancel an active subscription.
Update Payment Method
How to update the saved credit card on an active subscription.
Location Deletion Billing
How deleting a location affects the next bill.
Remove Card
How to remove the saved payment method.
Automatic Card Update
The application handles Stripe automatically updating saved card details when a bank reissues a card.
Location Restore Billing
How restoring an archived location affects the next bill.
Promo Code for New Subscriptions
How to apply a promo code to get a discount during the upgrade flow.
Apply Promo Code to an Active Subscription
How to apply a promo code to an existing active subscription.
Browser Payment Methods
In addition to manual card entry, the billing upgrade page supports browser-native payment methods when available.